Returns & Exchanges

At Salam Occasions, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a straightforward 30-day return policy for most items in their original condition.

1

Initiate Your Return

Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.

2

Package Your Items

Securely pack the products in their original packaging, ensuring all tags are attached and the items are unused and undamaged.

3

Ship the Package

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or post office.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing